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Client Testimonials

We take great pride in providing the best service, market knowledge and after-sales support to our valued clients.   Please read a selection of our client testimonials received to date below.
 

"Having trawled the internet over many months, looking for appropriate Properties in the Costa Del Sol area of Spain, we started our venture contacting many Estate Agents to view various properties on a break in September 2005."
 
"We viewed a few properties with the various agents, then had an appointment with Essential Estates and their representative, Mr. Simon Mawer, who we found out on meeting, was one of the proprietors of the company. We viewed the property, but did not feel it was right for us."
 
"However, Simon offered to take us to some newer properties down the coast, which we reviewed, but again did not find suitable.
He offered to keep in touch and try to find suitable properties, which we could review on a later visit."
 
"We were pleasantly surprised to be contacted regularly every other week, to keep us in touch with his findings, and being given information to review the properties on the Internet.  We arranged to meet up in early November, to review the properties, which he felt were more suitable to our needs."

"On this visit we reviewed a number of better properties, and finally found the property which we had hoped we would find. 
This however, was not the end of Simon’s contact with ourselves.  He arranged for us to meet a specialist Property Lawyer the day after, to ensure that as the buying process began, we would receive expert advise and assurances in the complexities of the Spanish Property Law. The lawyer arranged every detail of the purchase, and also arranged for Power of Attorney, our NI numbers, which you require for the purchase, and many things too numerous to mention."
 
"After making our offer to the representing agents, we finally had our offer accepted.  While this process had being going on, Simon again, contacted us every few days to keep us fully informed, and arranged for an Independent Mortgage company to contact us to arrange the appropriate funding, and give us advise on the various amounts of money we would have to transfer to Spain.
After around six weeks from the acceptance of our offer, we finally received the great news that the property was finally ours."
 
"Since the formal hand over of our keys and the excitement of visiting our own property, with even a bottle of champagne from Simon, his help did not stop there."
 
"He also introduced us to a reliable contractor, who on meeting, arranged to carry out works which we required before furnishing and moving into our property.
These works were all carried out, under Simon’s watchful eye, while we were in the U.K. Finally, he even offered to keep an eye on the property, when we are not there."
 
"The support, time and effort received from Simon, made our purchase run very smoothly. His expertise, knowledge and assured professionalism has given us the peace of mind and security, that our purchase in Spain has been organised and carried out without us experiencing the hassle so many other people seem to encounter."
 
"Having only known Simon and his team for a few months, he has become a good friend and not just an Estate Agent, which is unusual in days of such bad press for his industry."
 
"I would fully recommend that anybody, stepping on to the property ladder in Spain and various places in Europe, will do no better than deal with Essential Estates."
 
Russell Armstrong
Sheffield, England & Puerto Cabopino, Spain

"We would like to recommend Essential Estates to anyone thinking of buying property in Spain.  Before purchasing we spent months looking at various websites and in a number of cases contacted them for additional information.  Out of all the responses received we felt most comfortable with Essential Estates primarily because they did not try to do a hard sell.  After numerous emails and phone conversations we finally arranged a visit to Spain but made it quite clear that we didn't want a hard sell if we did not see anything suitable.  We needn't have worried.
 
Tim Tolbert met us at the airport and took us to the property we were interested in.  He was very attentive and supportive - even keeping an eye on our young son while we looked at the properties.  In addition he showed us the surrounding area, restaurants, beaches etc. to make sure we were happy with not only the property but the location.
 
We were looked after for the entire weekend and through Tim's considerable knowledge of the market the whole purchase experience was extremely stress free.  In addition Tim was able to make suitable introductions to other key parties such as lawyers who I am pleased to say were equally professional and efficient.
 
I would have no hesitation in using Essential Estates or recommending them to anyone else who is considering purchasing a property in Spain.
 
Julie & Duncan Avery
England  

"We contacted Essential Estates in January 2005 which eventually led to us taking an Inspection Trip with them about 7 months later.  We were particularly interested in some of the new developments on the Costa Calida and Essential was well versed in the area and showed us an excellent selection of properties within our budget.  I'm very happy to have met them and would recommend their service to anyone seriously thinking about purchasing property in Spain." 
 
Paul Clark
England

 
"We would like to take this opportunity to thank Robert for all his hard work in finding us not only our property but the picture frame wholesaler and potential customers. He made the weekend very pleasent for us and he worked extremely hard for us, thanks again."
 
Jim & Jennifer Kinsella
England

 
"Essential allowed us to buy with confidence; we came to view and ended up buying a property within 48 hours!  Their knowledge of the local property market and extensive contacts provided us with a number of suitable properties to study.  Once a decision was made, they managed the purchase process from end to end, providing support and advice every step of the way."
 
"Our biggest question is, why didn't we buy our villa years ago?  Probably because we hadn't met Essential Estates!"
 
Neil Smith
Wales
 

 
"We had a fantastic experience with Essential. From the first trip to the day we completed on our purchase, Simon, Tim and the team have helped us every step of the way. They have made the whole experience a positive one, I have already recommended friends to use Essential Estates."
 
Jason & Cathy Harborow
England

 
"I would like to recommend Essential Estates to anyone thinking of buying
property in Spain.  When I was first considering buying in Spain I contacted some of the big names on the property scene but quickly felt that I was being pushed into things and decisions before I had even had a viewing or even landed in Spain to view property,and big mistake was to give my phone number to them."
 
"However by a stroke of luck I viewed Essential Estates' website and rang them, I was put in contact with Tim Tolbert and I told him exactly what I was looking for; he then had a range of properties to show me when I arrived.  I found him to be very attentive to what I had asked for and viewed a lot of very suitable properties and even though my criteria was very rigid in I wanted views, a penthouse and a whole list of other must haves, he persevered until I found my dream home in Spain.  But he didn't stop there, he saw to everything, and even took me to the local bank and organized opening my bank account there."
 
"Finally I felt very lucky to have stumbled on Essential Estates and I could write lots more to recommend Tim and all at Essential - all I can say is contact them and be shown exactly what you're looking for and enjoy a very pleasant purchase experience just like I had."
 
Nothing is too much trouble for Essential !"
 
David Good
Ireland
 

 
"A place in the sun after retirement! A dream come true?"
"How to avoid making it a nightmare, we wondered. You scroll through papers and internet pages. It is hard to know where to settle, what to buy and what lies behind the object descriptions, that have a tendancy to describe everything as luxurious. One new development that caught our attention led us to Essential Estates. This evolved into communication through e-mails. Other objects were presented and through mutual communication a base for needs and possibilities was created. The result was a trip to the "promised land" Spain. Over a period of five days we were guided through a selection of potential homes from Costa Del Sol through Costa Almeria to Costa Calida. We felt very well catered for and found the properties presented to us to be well adapted to our wish list and economic possibilities. It resulted in what we feel a very succesful compromise that is awaiting us for future winter months.
 
"The follow up of the buy is also an important part of feeling secure about an acquisition that involves as much money as buying a property means. We feel well in tune with our agent and get prompt responses whenever we have something to wonder about. Essential Estates has to us  lived up to our expectations of a property agency founded on knowledge and a personal, serious approach."
 
Anders Carlstrom
Sweden
 


"We were really happy with the service Tim and  Essential Estates provided. We were well looked after on our viewing visit. We recieved good honest impartial advice that helped us make the right decision and no hard sell! Excellent customer service."
 
Kevin McGowan & Phillippa Davies
England



 
"My husband and I first discovered Essential Estates in August 2004 when surfing the net for an estate agent to help us locate a suitable Spanish property. I found the website of Essential Estates extremely easy to use, very helpful and very informative and I therefore chose to contact them over and above all the other hundreds of estate agents available."

"From the very first contact with them we found all staff to be extremely helpful, efficient and reliable. We were unsure whether to purchase a "golf" property or "beach" property and Essential Estates were happy to provide us with the relevant information to help us make that decision."

"Having located a few potential properties, a very reasonably priced viewing trip was arranged for my husband by Essential Estates. He flew into Murcia and was met personally by Simon Mawer who had driven up from Marbella to the Costa Calida. Simon then spent the whole of the next three days with my husband driving him around each potential development and providing huge amounts of information about the area, the developers, the housing market, the buying process etc. Despite those days being very busy and tiring, Simon was not "pushy" but very hospitable and nothing seemed to be too much trouble. My husband thoroughly enjoyed his trip. Simon also put us in contact with an English-speaking solicitor and recommended an English-speaking bank, who we now use and who we have found to be extremely efficient and professional."

"We are now in the process of buying two Spanish properties through Essential Estates and have had contact with them from time to time since the viewing trip of September 2004 and they continue to be attentive, friendly, informative and helpful."

"Both my husband and I would have no hesitation in recommending them to anyone wishing to find a reliable, efficient and above all, a genuine Estate Agent."

Karen and David Perry
England



"I can genuinely say, without reservation, that my experience of dealing with Essential Estates has been an all-round positive one, from when I first read their web-page and liked the look of them, through to purchasing exactly the apartment I was looking for - and beyond that stage, they’ve still been there with friendly and helpful after-sales services as well as informal advice."

"They’re a very unusual (special) agency and really are as they announce themselves – a team that strives to act with commitment and integrity. I’ve found them to be worthy of trust. Throughout the whole transaction, they’ve given me a professional and personally-tailored service delivered in a friendly manner, along with sound (objective) advice. It was a whole new experience for me to get such efficient service also that looked after my interests and protected me from falling foul of unscrupulous developers and illegal practices. Through their recommendation, I engaged a remarkable Solicitor, who has been outstanding in his diligence on my behalf and who always responds to communications by return of mail – again a most unusual experience!"

"I was introduced to an excellent selection of properties that they’d clearly chosen carefully to fit my precise criteria, yet was never ‘pushed’ to a sale. In fact, I was so comfortable and satisfied with their service that I came back to them when I wanted to purchase a second property and I’ve not been disappointed."

Jill McKenna
England



"This is going to be our 2nd purchase with Essential Estates and we love this company. They are professional, friendly and a great group of people. I highly recommend them. Special thanks to Simon and Tim as well as their recommended solicitor, Rafael.

These people are now our friends and not just professional acquaintances."

Carmen Lewis
USA

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